Terms and Agreement – AI Voice Agent Services

Effective Date: June 16, 2025

Welcome to Ward Bond Enterprise LLC. By accessing or using our website, AI Voice Agent services, software, or communication platforms, you agree to comply with and be bound by the following Terms and Agreement. Please read them carefully.

1. Acceptance of Terms

By using this Site or any AI Voice Agent services provided by Ward Bond Enterprise LLC, you confirm that you are at least 18 years old and legally capable of entering into this agreement. If you do not agree with any part of these terms, please discontinue use immediately.

2. Services Provided

Ward Bond Enterprise LLC provides AI Voice Agent solutions and automation services, including but not limited to:

• AI-powered call answering

• Appointment scheduling automation

• Lead qualification systems

• Customer support voice automation

• CRM and calendar integrations

• SMS and email workflow automation

• AI conversational setup and customization

All services are provided for lawful business purposes only.

3. User Responsibilities

You agree to:

• Provide accurate, complete, and up-to-date information

• Use the Site and services for lawful purposes only

• Ensure compliance with all local, state, and federal communication laws

• Obtain any required consent for recorded or automated calls

• Not engage in any activity that interferes with or disrupts the Site, AI systems, or servers

Users are solely responsible for how AI Voice Agent services are used within their business operations.

4. Privacy Policy

Your use of the Site and AI Voice Agent services is also governed by our Privacy Policy. We are committed to protecting your personal and business data and using it only for service-related activities.

Call recordings, transcripts, and automation data may be stored for quality assurance, analytics, and service improvement purposes.

5. Account Management

Users are responsible for maintaining the confidentiality of their login credentials, API keys, integrations, and connected accounts.

Ward Bond Enterprise LLC is not liable for unauthorized access resulting from user negligence, weak passwords, or improper account security practices.

6. Payments and Refunds

Payments made for AI Voice Agent services are subject to our Billing Terms and service agreements.

• Subscription fees may recur monthly unless otherwise stated

• Usage-based fees may apply for calls, SMS, or integrations

• Late payments may result in service interruption or suspension

• Refunds are issued only under conditions specified in your client agreement

7. Disclaimer

All AI Voice Agent services and information on this Site are provided “as is.”

Ward Bond Enterprise LLC does not guarantee:

• Specific sales or conversion results

• Continuous uninterrupted service

• Error-free AI responses

• Compatibility with all third-party systems

AI-generated conversations may occasionally contain inaccuracies or interruptions depending on system limitations and third-party providers.

8. Limitation of Liability

To the fullest extent permitted by law, Ward Bond Enterprise LLC shall not be liable for any direct, indirect, incidental, consequential, or business-related damages arising from:

• Use or inability to use AI Voice Agent services

• Missed calls or appointment errors

• AI-generated responses or misunderstandings

• Third-party outages or integration failures

• Data loss, business interruption, or revenue loss

Users assume full responsibility for monitoring and reviewing AI interactions within their organization.

9. Intellectual Property

All Site content, AI systems, workflows, branding, software, scripts, graphics, and automation processes are owned by Ward Bond Enterprise LLC or its licensors.

You may not copy, modify, distribute, reverse engineer, or reproduce any materials without prior written permission.

10. Third-Party Links and Integrations

Our services may integrate with third-party platforms including CRM systems, telephony providers, calendar applications, email systems, and payment processors.

Ward Bond Enterprise LLC is not responsible for:

• Third-party platform outages

• Data handling practices of external providers

• Integration failures or limitations

• Service interruptions caused by external systems

Users are responsible for complying with the terms of all connected third-party services.

11. Compliance With Communication Laws

Users agree to comply with all applicable laws related to automated calls, SMS messaging, call recording, and customer communications, including but not limited to:

• TCPA (Telephone Consumer Protection Act)

• FCC regulations

• State call recording laws

• Consumer privacy laws

Ward Bond Enterprise LLC is not responsible for misuse of AI Voice Agent systems or violations committed by users.

12. Termination

We reserve the right to terminate or suspend access to our Site, software, or AI Voice Agent services at our sole discretion, with or without notice, for behavior deemed inappropriate, unlawful, abusive, or in violation of these Terms.

13. Contact Information

If you have questions or concerns about these Terms, please contact us at:

📧 [email protected]
📞
+1 814-821-2159
📍 2225 Sycamore st Harrisburg Pa 17111


Contact Us

info@wardbondenterprisellc.com

+1 814-821-2159

2225 Sycamore St 

Harrisburg , PA 17111