TERMS AND CONDITIONS
Last Updated: March 20, 2026
These Terms and Conditions (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“Client,” “you,” or “your”) and BSLMY LLC, doing business as Ebenezer Brands (“Company,” “we,” “us,” or “our”), concerning your access to and use of our technical consultancy services, including website development, automated workflow integration, and Artificial Intelligence (AI) business systems (collectively, the “Services”).
1. SCOPE OF SERVICES
We provide a suite of digital solutions as defined in your specific Project Proposal or Statement of Work (SOW):
Custom Web Development: Delivery of responsive, high-performance web applications.
Automation Services: Configuration and deployment of third-party or proprietary automation sequences.
AI Business Systems: Integration of machine learning models and automated logic into existing client infrastructures.
2. CANCELLATION AND REFUND POLICY
2.1 Written Notice: All cancellation requests must be submitted in writing to [email protected]. Cancellation is effective only upon our written confirmation of receipt.
2.2 Non-Refundable Deposits: All deposits for Website Development, AI, or Automation projects are strictly non-refundable. These funds are earned at the time of payment to cover resource allocation, environment setup, and strategic planning.
2.3 Forfeiture: Upon cancellation, the Client forfeits all rights to any incomplete code, designs, and automated logic. Access to any development servers or proprietary dashboards will be revoked immediately.
3. INTELLECTUAL PROPERTY (IP) OWNERSHIP
3.1 Client Deliverables: Upon full and final payment, the Client shall own the specific custom code and unique configurations developed exclusively for their project.
3.2 Provider Background IP: We retain all rights and ownership of any pre-existing "engines," proprietary templates, scripts, or workflows used to facilitate your system. The Client is granted a non-exclusive, non-transferable license to use these elements solely for the operation of their specific system.
3.3 Maintenance: Clients may opt for a monthly maintenance subscription to ensure ongoing IP performance and updates.
4. HOSTING AND DATA BOUNDARIES
4.1 Website Hosting: We provide hosting exclusively for the functional website architecture (UI/UX, front-end code, and CMS).
4.2 Business Function Data: We do not act as a data host or primary storage provider. The Client is solely responsible for maintaining their own secure databases for customer records, transaction history, or operational logs.
4.3 Third-Party Hosting: Data processed through integrations (e.g., Zapier, OpenAI) is hosted and stored by those respective Third-Party Providers. We shall not be held liable for the security or availability of data on third-party servers.
5. THIRD-PARTY DEPENDENCIES AND COSTS
5.1 Authorization: No third-party platform or AI model shall be integrated without prior written agreement (SOW or email confirmation).
5.2 Third-Party Outages: We are not liable for service interruptions, data loss, or system failures caused by the downtime or API changes of Third-Party Providers (e.g., OpenAI, Make, Google Cloud).
5.3 Billing: The Client is solely responsible for all subscription fees and API usage costs associated with Third-Party Providers. You must maintain active, in-good-standing accounts to ensure system functionality.
6. AI ACCURACY AND DISCLAIMER
6.1 "As-Is" Basis: AI-generated content and logic are provided on an "as-is" basis. We make no warranties regarding the absolute accuracy or reliability of AI outputs.
6.2 Client Verification: The Client is solely responsible for the final review and deployment of any AI-generated materials. We are not liable for business decisions or financial losses resulting from AI-driven suggestions.
7. DATA SECURITY
We utilize industry-standard encryption protocols (AES-256 for data at rest and TLS/SSL for data in transit) for connections established between your business applications. We will only access your data to the extent necessary for system configuration and troubleshooting.
8. LIMITATION OF LIABILITY
In no event will BSLMY LLC or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, or punitive damages arising from your use of the Services or third-party platform failures.
9. GOVERNING LAW
These Terms shall be governed by and defined following the laws of the State of Texas. BSLMY LLC and yourself irrevocably consent that the courts of Laredo, Texas shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.